DUVisio.com is owned and operated by DUvisio.com, LLC.
Below is our current refund / replacement policy. It is important to read it carefully as this is the official policy currently in force. This policy supersedes any other written document you may have received prior to today's date. For questions or comments about this policy, please contact us at our support desk.
CURRENT REFUND / REPLACEMENT POLICY: In the event of a refund, DUVisio.com will refund all the fees it has charged to implement the transaction excluding fees charged by PayPal, which will be refunded at PayPal’s discretion.
Customer refers to anyone who has purchased a product through the DUVisio.com network/platform, not to customers of DUVisio.com itself who are defined as Members,Vendors and Affiliates.
DUVisio.com and it's vendors allow for return or replacement of defective products for a period of 30 days from the date of purchase.
Accordingly, all customers have 30 days to request a refund from the date of purchase.
As a customer, it is your responsibility to consult with the vendor of the product you purchased to establish what your refund/guarantee rights are. Vendors are encouraged to clearly list this on their sales page.
Contact the vendor who sold you the product to claim your refund. Their contact information can always be found in your PayPal account listed in the details of your purchase.
CHANGE NOTICE: As with any of our administrative and legal notice pages, the contents of this page can and will change over time. Accordingly, this page could read differently as of your very next visit. These changes are necessitated, and carried out by DUVisio.com, in order to protect you and our DUVisio.com.com website. If this page is important to you, you should check back frequently as no other notice of changed content will be provided either before or after the change takes effect.
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QUESTIONS/COMMENTS/CONCERNS: If you have any questions about the contents of this page, or simply wish to reach us for any other reason, you may do so by using our Contact information.